Warranty Registration

Congratulations on the purchase or your new Tenderflame product.

Tenderflame is committed to providing you with outstanding customer support. By registering your Tenderflame product today you are taking the first step towards receiving faster and effective service should you ever need our assistance in the future.

We offer a lifetime warranty on our patented wick. If it does not work properly, please contact our customer service.

Please note you will be asked to produce your proof of purchase when you are claiming your warranty, on the stainless-steel wick, so please retain your proof of purchase.